Jeremy Goode - the creepy librarian in Psychoville. This he week broke into a little girl’s bedroom at night to tell her to get her mother to return the overdue copy of 50 Great Coastal Walks of the British Isles Volume 2 - or else… there’d be another 5p fine!!! Brilliant.
I always fancied a pair of trained Dobermans that you could set on customers with overdues. The dogs would follow them home until they gave them the book to return. Way more effective than a blimmin email!!